Shipping Policy

  1. Introduction

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from Our Store, including orders processed through our cash on delivery (COD) system. By placing an order with us, you agree to comply with the terms outlined in this policy.

  1. Shipping Methods

2.1 Standard Shipping: We offer standard shipping for all orders, which typically takes [number of days] days for delivery within [region/country].

2.2 Cash on Delivery (COD): For orders placed using the COD payment option, our delivery personnel will collect payment in cash at the time of delivery. Please ensure that someone is available at the designated delivery address to receive the order and make the payment.

  1. Shipping Fees

3.1 Standard Shipping: Shipping fees for standard delivery are calculated based on factors such as order value, destination, and shipping method. These fees will be communicated to you at the time of checkout.

3.2 COD Shipping: There may be additional charges associated with COD orders, which will be communicated to you at the time of checkout. These charges cover the cost of cash handling and delivery services.

  1. Order Processing Time

4.1 Standard Orders: Orders placed using standard shipping methods will be processed and dispatched within [number of days] business days of order confirmation.

4.2 COD Orders: Orders placed using the COD payment option may require additional processing time. Our delivery personnel will contact you to schedule a delivery time once your order is ready for shipment.

  1. Delivery Times

5.1 Standard Shipping: Estimated delivery times for standard shipping are provided for informational purposes only and are not guaranteed. Actual delivery times may vary depending on factors such as location, shipping method, and carrier delays.

5.2 COD Orders: Our delivery personnel will make every effort to deliver your order within the estimated delivery window provided. Please ensure that someone is available to receive the order and make the payment at the designated delivery address.

  1. Tracking Orders

6.1 Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order online.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@montree.ma. Our customer service team is available to assist you with any inquiries regarding shipping, delivery, or order tracking.

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